Terms of Service

Effective date: 6 October 2026

1. Agreement between you and us

These Terms of Service (the "Terms") form a binding agreement between you and Ringostat LTD, a company incorporated under the laws of the Republic of Seychelles with a company registration number 177057. Ringostat LTD is the distributor of the mobile application "Sayglow" distributed on the Apple App Store ("Sayglow" or the "App"), and these Terms govern your download, access to and use of the App, of the website at sayglow.app and of our support channels (together, the "Service").

NarrativeLab OÜ, a company incorporated under the laws of the Republic of Estonia with a company number 17007093, is the developer of the App. For the purpose of these Terms, NarrativeLab OÜ and Ringostat LTD are collectively referred to as "we", "us" or "our". Your counterparty for the purchase of paid features is Ringostat LTD, as described in the Subscription Policy.

By downloading, installing or using the App, you accept these Terms and our Subscription Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we process personal data. If you do not accept these Terms, do not install or use the App.

2. Eligibility

You may use the Service only if you are at least thirteen years old, or such higher minimum age as is required in your jurisdiction. If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement of a parent or legal guardian who has reviewed and agreed to these Terms on your behalf, and any purchase must be made or approved by that parent or guardian. You also confirm that you are not located in, ordinarily resident in or acting on behalf of a person in a jurisdiction listed in Section 15.

3. About Sayglow

What Sayglow is. Sayglow is a teleprompter app that displays your script on screen while you speak and lets you record videos as you read it.

What Sayglow is not. Sayglow is not a video hosting, publishing or social media service. We do not receive, review, store or publish your scripts or recordings.

Limits. Recording and saving videos depend on your device's camera, microphone and available storage and on iOS, which we do not control. The feature that holds the text while you are silent relies on the sound level picked up by your microphone, so it may react to background noise or miss a quiet voice, and the text may not always pause and resume exactly when you do. Scripts and recordings kept only in the App are deleted if you delete the App, so keep copies of anything you wish to keep.

4. Your responsibility

You are responsible for the scripts you create or import, for the videos you record and for how you use and share them. You must have the rights needed to use any text or other material you include, and you must obtain any consent required by law from persons you record. We do not review your content.

5. Device-based use and communications

The App does not require you to create an account, register, sign in or provide an email address. Your scripts, recordings and settings are stored on your device and, if iCloud is turned on for the App, a copy may be kept in your own iCloud account.

We may display service-related messages in the App, including information about material changes to the Service or to these Terms. Marketing messages, if any, are sent only with your consent, which you can withdraw at any time.

6. Your data and privacy

How we process personal data is described in the Privacy Policy. Data you create in the App stays on your device and, if iCloud is turned on for the App, in your iCloud account, and is never transmitted to us. Do not include in support requests any information you do not wish to share with us.

7. License granted to you

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable license to install and use the App on Apple-branded devices that you own or control, in accordance with the Usage Rules of the Apple Media Services Terms and Conditions available at https://www.apple.com/legal/internet-services/itunes/, except that the App may also be accessed and used by other accounts associated with you through Family Sharing where Apple allows it. You may use the App to create videos for any lawful purpose, including commercial purposes. No other right is granted.

8. Our intellectual property

Except for your content and for third-party names and logos, the App, its source and object code, interfaces, design, graphics, icons, texts, trade marks, the name "Sayglow", logos and all other elements of the Service are owned by us or licensed to us and are protected by intellectual property laws. Names and logos of third parties shown in the App belong to their respective owners, are used only to identify those third parties and do not imply any affiliation with or endorsement by those owners.

You must not copy, reproduce, modify, adapt, translate, create derivative works from, distribute, publicly display, sell, license, rent, lease, decompile, disassemble or reverse engineer the App or any part of it, except to the extent that such restriction is expressly prohibited by applicable law, and you must not remove or alter any proprietary notice.

9. Your content and feedback

You retain all rights in the scripts, recordings and other content you create in the App. We do not receive this content and claim no rights in it. If you send us information in a support request, we use it to respond to you, to act on your request, to comply with applicable law and to establish, exercise or defend legal claims, as described in the Privacy Policy. If you send us feedback, suggestions or ideas about the Service, we may use them without restriction, without obligation of confidentiality and without compensation.

10. Acceptable use

You must not use the Service in breach of applicable law or these Terms. In particular, you must not: record other persons without their knowledge and, where required by law, their consent; use the Service to create content that is unlawful or infringes the rights of others; circumvent any subscription or paywall mechanism; access, extract or index the Service by automated means; introduce malicious code; interfere with or overload our website or systems; resell or sublicense the Service; or misrepresent your identity. We may take the measures described in Section 16.

11. Third-party services and platforms

The Service relies on services provided by Apple, including the App Store, in-app purchases and iCloud, and on Google Firebase for analytics and crash reports where they are on, as described in the Privacy Policy. Your use of these services is governed by their providers' terms and privacy policies. We do not control third-party services and are not responsible for their availability, performance, changes or discontinuation. Apple may change or discontinue its frameworks, which may affect or prevent the operation of the App.

12. Changes to the Service

We may modify, add, suspend or discontinue features of the Service, change its technical requirements or discontinue support for older versions or operating systems, in order to maintain the Service, to reflect technical, platform or legal developments or to develop the product. Where a change materially and adversely affects features you have paid for, we will inform you in advance and, where the applicable consumer law so requires, you may terminate the affected subscription and request a proportionate refund in accordance with the Subscription Policy. We may discontinue the Service in whole or in part on reasonable prior notice.

13. Paid features and subscriptions

The App may be downloaded free of charge. Additional features are available through auto-renewable subscriptions purchased exclusively through Apple's in-app purchase system, and Apple, not us, is the merchant of record. Where a free trial is offered, unless you cancel at least twenty-four hours before the end of the trial period through your Apple Account settings, the subscription automatically converts into a paid, auto-renewing subscription and you will be charged the then-current price. Plans, prices, trials, renewal, cancellation, refunds and your statutory withdrawal rights are set out in the Subscription Policy.

14. Disclaimers and limitation of liability

To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis, and we disclaim all warranties, conditions and representations not expressly set out in these Terms, including any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, non-infringement or uninterrupted or error-free operation. We do not warrant that every recording will be made or saved, that the App will always detect correctly whether you are speaking, or that the App will work with every device or accessory.

To the maximum extent permitted by applicable law, we shall not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, for loss of profit, revenue, goodwill, data or opportunity, or for damage arising from any failure to record or save a video, from inaccurate detection of your voice, from any change to Apple's frameworks or from any act or omission of a third-party provider. Our aggregate liability arising out of or in connection with the Service and these Terms shall not exceed the greater of the amount you paid to Apple for the Service in the twelve months preceding the event giving rise to liability and fifty euro.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud, for intent or gross negligence where the applicable law so provides, or any mandatory statutory rights of consumers, including the rights of consumers in the European Union and the United Kingdom to remedies for digital content and digital services that do not conform with the contract.

15. Territorial restrictions, sanctions and export control

The Service is offered worldwide through the Apple App Store with exceptions. It is not offered and must not be used in mainland China, in the territories of Ukraine temporarily occupied by the Russian Federation, in the Russian Federation, or in countries and territories subject to comprehensive sanctions or embargoes administered by the Office of Foreign Assets Control of the United States Department of the Treasury, the United States Department of Commerce, the European Union, the United Kingdom or the United Nations. You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, that you are not listed on any U.S. Government or other applicable list of prohibited or restricted parties, and that you will not export or make the App available in breach of any export control or sanctions law. We may block, suspend or terminate access where compliance requires it, without liability.

16. Suspension and termination

You may stop using the Service at any time by deleting the App from your device. Deleting the App does not cancel an active subscription; cancellation is described in the Subscription Policy.

We may suspend or terminate your access to the App, in whole or in part, where you materially breach these Terms, where you use the Service unlawfully or in a way that harms other persons or our systems, where required by law, by a competent authority or by Apple, or where continued provision would breach sanctions or export control rules. Where the circumstances allow and we are able to contact you, we will give you prior notice. On termination, the license in Section 7 ends, and Sections 8, 9, 14, 15, 17, 18 and 19 survive. Termination for reasons attributable to you does not entitle you to a refund, save where mandatory consumer law provides otherwise.

17. Provisions required by Apple

You acknowledge that these Terms are concluded between you and us only, and not with Apple Inc. or its subsidiaries ("Apple"). We, not Apple, are solely responsible for the App and its content.

We, not Apple, are solely responsible for providing any maintenance and support services with respect to the App, as specified in these Terms or as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.

In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you, if any. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are our sole responsibility.

We, not Apple, are responsible for addressing any claim by you or any third party relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation. In the event of any third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.

You must comply with applicable third-party terms when using the App. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance of these Terms, have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

18. Governing law and disputes

These Terms and any dispute arising out of or in connection with them are governed by the laws of the Republic of Seychelles. If you are a consumer, this choice does not deprive you of the protection of the mandatory provisions of the law of the country of your habitual residence.

If you are a consumer resident in the European Union, the European Economic Area, Switzerland or the United Kingdom, you may bring proceedings in the courts of the country in which you are domiciled, and we may bring proceedings against you only in those courts. Subject to that, the courts of the Republic of Seychelles shall have jurisdiction.

Before commencing proceedings, we encourage you to contact us (see Section 20) so that we may try to resolve the matter informally within thirty days.

19. Miscellaneous

These Terms, together with the Subscription Policy, constitute the entire agreement between you and us in respect of the Service. If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary or severed, and the remaining provisions remain in force. Our failure to enforce a provision is not a waiver of it. You may not assign your rights under these Terms without our prior written consent; we may assign these Terms to an affiliate or to a successor in a merger, acquisition or sale of assets, provided that your rights are not diminished. We are not liable for failure or delay caused by events beyond our reasonable control. These Terms are drawn up in English; any translation is provided for convenience only, and the English version prevails unless mandatory law provides otherwise.

We may amend these Terms to reflect changes in the Service, in our business or in applicable law. We will publish the amended version in the App and at https://sayglow.app/terms-of-use and, for material changes, inform you at least thirty days before they take effect, in the App where technically possible and otherwise by a notice on our website. If you do not accept an amendment, you may stop using the Service and cancel your subscription before the effective date. If an amendment is to your detriment and you cancel your subscription for that reason, you may request a proportionate refund of the unused part of a prepaid period from Apple as described in Section 8 of the Subscription Policy; if Apple does not provide a refund that mandatory law requires us to provide, we will provide it directly. Continued use of the Service after the effective date constitutes acceptance of the amended Terms.

20. Contact

Email: support@sayglow.app

Company name: NarrativeLab OÜ

Post address: Estonia, Harju maakond, Tallinn, Lasnamäe linnaosa, Valukoja tn 8/2, 11415

Phone: +372 (61) 04186