[{"data":1,"prerenderedAt":437},["ShallowReactive",2],{"consent-copy":3,"nav-pages":4,"legal-pages":5,"page-\u002Fprivacy-policy":18},null,[],[6,9,12,15],{"label":7,"to":8},"Cookie Policy","\u002Fcookie-policy",{"label":10,"to":11},"Privacy Policy","\u002Fprivacy-policy",{"label":13,"to":14},"Subscription Policy","\u002Fsubscription-policy",{"label":16,"to":17},"Terms of Service","\u002Fterms-of-use",{"id":19,"title":10,"body":20,"description":428,"extension":429,"hidden":430,"legal":431,"meta":432,"navLabel":3,"navigation":431,"noindex":431,"path":11,"sections":3,"seo":434,"stem":435,"__hash__":436},"pages\u002Fprivacy-policy.md",{"type":21,"value":22,"toc":409},"minimark",[23,27,32,42,45,48,51,55,58,61,64,67,71,152,155,159,162,166,169,172,175,178,181,184,187,190,193,197,200,203,207,210,306,309,312,315,318,322,325,329,332,335,339,342,346,349,352,355,358,367,371,374,378,381,385,391,395,400,403,406],[24,25,26],"p",{},"Effective date: 6 October 2026",[28,29,31],"h2",{"id":30},"_1-who-we-are-and-what-this-policy-covers","1. Who we are and what this Policy covers",[33,34,35,39],"ol",{},[36,37,38],"li",{},"Ringostat LTD, a company incorporated under the laws of the Republic of Seychelles with a company registration number 177057, is the holder of the Apple App Store developer account through which the mobile application \"Sayglow\" (the \"App\") is distributed. Ringostat LTD does not collect, access, control or process any personal data of users of the App and is neither a data controller nor a data processor with respect to such data.",[36,40,41],{},"NarrativeLab OÜ, a company incorporated under the laws of the Republic of Estonia with a company number 17007093, develops the App and is the controller of personal data processed in connection with the App. In this Policy, \"we\", \"us\" and \"our\" refer to NarrativeLab OÜ.",[24,43,44],{},"This Privacy Policy explains what data we collect, why we collect it, on what legal grounds we process it, with whom we share it, how long we keep it, and which rights you have. It applies to the App, to the website at sayglow.app and to any support communications you exchange with us.",[24,46,47],{},"Sayglow is a teleprompter app that displays your script on screen while you speak and lets you record videos as you read it.",[24,49,50],{},"This Policy is a notice about how we process personal data. Where we rely on your consent, we ask for it separately in the App.",[28,52,54],{"id":53},"_1a-how-the-app-stores-your-data","1a. How the App stores your data",[24,56,57],{},"The scripts, recordings and settings you create in the App are stored on your device. If iCloud is turned on for the App, a copy may also be kept in your own iCloud account so that it can be restored, for example after you reinstall the App. This copy is controlled by Apple and by you under the terms of your Apple Account.",[24,59,60],{},"The App also keeps two small records on your device, in the secure storage of iOS (the Keychain): the status of your subscription, such as the plan and the date until which it is paid, and a note that the free recording offered without a subscription has been used. They are kept so that your paid access is recognised without a connection and so that the free recording is not offered again after the App is reinstalled, and for that reason they remain on your device after the App is deleted. If iCloud is turned on for the App, the note about the free recording is also kept in your own iCloud account, so that it applies to all devices that use your Apple Account. These records contain none of your scripts or recordings and are not transmitted to us.",[24,62,63],{},"We do not operate a backend server and do not host any database. We have no access to your scripts, recordings or other data stored on your device or in your iCloud account at any point, including when you contact support.",[24,65,66],{},"The App does not require you to create an account, and no registration, login or account credentials are collected or processed by us.",[28,68,70],{"id":69},"_2-categories-of-data-we-process","2. Categories of data we process",[72,73,74,87],"table",{},[75,76,77],"thead",{},[78,79,80,84],"tr",{},[81,82,83],"th",{},"Category name",[81,85,86],{},"Description of use",[88,89,90,99,107,115,123,131,139],"tbody",{},[78,91,92,96],{},[93,94,95],"td",{},"Data you create in the App",[93,97,98],{},"The scripts you write, paste or import, the videos you record, and your display, scrolling and recording settings. This data is stored on your device and, if iCloud is turned on for the App, in your own iCloud account. It is never transmitted to us.",[78,100,101,104],{},[93,102,103],{},"Data from device permissions",[93,105,106],{},"Some features ask for your permission to use your camera, microphone or photo library, for example to record a video while you read your script, to hold the text while you are silent or to save a video to your photo library. Each permission is optional. This data is used on your device. To hold the text while you are silent, the App only measures on your device how loud the sound from the microphone is; it does not recognise your words, and outside a recording it keeps nothing of what it hears. We do not receive this data.",[78,108,109,112],{},[93,110,111],{},"Device and diagnostic data",[93,113,114],{},"In the European Economic Area and the United Kingdom, only if you agree; elsewhere, collected by default and you can turn it off at any time in the App's settings (see Section 4): the model of your device, the operating system and App version, language settings, an approximate location (country and city) derived from your IP address, identifiers assigned to your device or to your installation of the App, and crash reports, processed through Google Firebase Analytics and Firebase Crashlytics. If you enable \"Share with App Developers\" in iOS Settings, we also receive de-identified crash reports from Apple.",[78,116,117,120],{},[93,118,119],{},"Usage and analytics data",[93,121,122],{},"In the European Economic Area and the United Kingdom, only if you agree; elsewhere, collected by default and you can turn it off at any time in the App's settings (see Section 4): information about how you use the App's features, such as screens viewed, settings used and purchases made in the App, processed through Google Firebase Analytics.",[78,124,125,128],{},[93,126,127],{},"Subscription and transaction data",[93,129,130],{},"Purchases are made exclusively through Apple's in-app purchase system. Apple processes your name, payment details and billing address as merchant of record; we do not receive this information. Apart from the purchase events described above, we receive only aggregated sales reports from Apple, without information that identifies you.",[78,132,133,136],{},[93,134,135],{},"Support and communications data",[93,137,138],{},"If you contact us by email, we process your message, your email address and any other information you include, together with our replies.",[78,140,141,144],{},[93,142,143],{},"Website technical data",[93,145,146,147,151],{},"When you visit sayglow.app, our hosting provider processes your IP address, the page requested, the date and time of the request and your browser and operating system, to deliver the website and to protect it against attacks. Further details are in our Cookie Policy at ",[148,149,150],"a",{"href":8},"https:\u002F\u002Fsayglow.app\u002Fcookie-policy",".",[24,153,154],{},"Your scripts, recordings and data from device permissions are never included in analytics or crash reports. We do not collect advertising identifiers, we do not track you across apps or websites owned by other companies, and we do not use your data to serve you targeted advertising.",[28,156,158],{"id":157},"_3-sources-of-data","3. Sources of data",[24,160,161],{},"Data you create in the App comes from you. Data from device permissions comes from your device, and only if you grant the permission. Other data is provided by Apple (in-app purchases, iCloud and, if enabled, crash reports), by Google Firebase while analytics and crash reports are on (see Section 4), and by you when you write to us or visit our website.",[28,163,165],{"id":164},"_4-purposes-of-processing-and-legal-bases","4. Purposes of processing and legal bases",[24,167,168],{},"We process data you create in the App and data from device permissions solely to provide the features you use, such as displaying and scrolling your script, holding the text while you are silent, recording videos and keeping a copy in your iCloud account. This processing takes place on your device. Where the General Data Protection Regulation (\"GDPR\") applies, the legal basis is the performance of the contract with you under the Terms of Service (Article 6(1)(b) GDPR).",[24,170,171],{},"We use Google Firebase Analytics and Firebase Crashlytics to understand how the App is used and to find and fix errors. The App works in the same way whether or not these tools are active.",[24,173,174],{},"If you are in the European Economic Area or the United Kingdom, the App asks for your choice before these tools are activated, and nothing is collected until you agree. The legal basis is your consent (Article 6(1)(a) GDPR). Withdrawing your consent stops further collection and does not affect processing carried out before.",[24,176,177],{},"Elsewhere, these tools are active from the first launch and you can turn them off at any time in the App's settings. The legal basis is our legitimate interest in understanding how the App is used and in keeping it working (Article 6(1)(f) GDPR). You may object to this processing at any time, and turning the setting off is the simplest way to do so.",[24,179,180],{},"In both cases the choice is a single setting in the App, it applies to analytics and crash reports together, and it takes effect immediately.",[24,182,183],{},"We use de-identified crash reports from Apple, if you enable \"Share with App Developers\", and website technical data to keep the App and the website stable and secure. The legal basis is our legitimate interest in operating a functioning and secure product (Article 6(1)(f) GDPR).",[24,185,186],{},"We process subscription and support data, including the two records described in Section 1a, to manage paid features and the limit of the free version and to answer your requests. The legal basis is the performance of the contract with you under the Terms of Service and, for keeping support records, our legitimate interest in answering follow-up questions and in establishing, exercising or defending legal claims (Article 6(1)(f) GDPR).",[24,188,189],{},"We process data to comply with legal obligations, including accounting, consumer protection, sanctions and export control obligations, and to establish, exercise or defend legal claims, on the basis of those obligations and our legitimate interests.",[24,191,192],{},"You are not required by law or by contract to provide personal data to use the App. If you do not grant a permission, only the related feature will not work. We do not make decisions based solely on automated processing that produce legal or similarly significant effects for you. Your data is never used for credit or insurance decisions and is never sold.",[28,194,196],{"id":195},"_5-device-permissions-and-apple-platform-commitments","5. Device permissions and Apple platform commitments",[24,198,199],{},"Data obtained through device permissions is used only to provide the related feature to you. It is never used or disclosed for advertising, marketing or data mining, is never sold, and is not shared with any third party. You can review or withdraw any permission at any time in iOS Settings.",[24,201,202],{},"Deleting the App removes its data from your device, including scripts and recordings kept only in the App, except for the two records described in Section 1a. Videos you have saved to your photo library remain there. A copy kept in your iCloud account may remain there and is managed under your iCloud settings and Apple's terms.",[28,204,206],{"id":205},"_6-disclosure-of-data-third-party-services","6. Disclosure of data \u002F third-party services",[24,208,209],{},"Data you create in the App and data from device permissions are not transmitted to us or to our service providers. They are sent to Apple only if iCloud is turned on for the App, to keep a copy in your own iCloud account, as described in Sections 1a and 2. The recipients involved in the operation of the App and of our website are:",[72,211,212,228],{},[75,213,214],{},[78,215,216,219,222,225],{},[81,217,218],{},"Recipient",[81,220,221],{},"Purpose of use",[81,223,224],{},"Location",[81,226,227],{},"Terms",[88,229,230,249,267,288],{},[78,231,232,235,238,241],{},[93,233,234],{},"Apple Inc. and its affiliates (for users in the European Economic Area, the United Kingdom and Switzerland, Apple Distribution International Limited)",[93,236,237],{},"App Store and in-app purchases, as merchant of record; storage of your copy in iCloud, if turned on; de-identified crash reports, if you enable \"Share with App Developers\".",[93,239,240],{},"USA and other countries, per Apple's agreements",[93,242,243],{},[148,244,248],{"href":245,"rel":246},"https:\u002F\u002Fwww.apple.com\u002Flegal\u002Fprivacy\u002F",[247],"nofollow","Apple Privacy Policy",[78,250,251,254,257,260],{},[93,252,253],{},"Google LLC (Firebase Analytics, Firebase Crashlytics), as our processor",[93,255,256],{},"The usage analytics and crash reports described in Section 2: in the European Economic Area and the United Kingdom only if you agree, elsewhere unless you turn them off.",[93,258,259],{},"USA and other countries where Google operates",[93,261,262],{},[148,263,266],{"href":264,"rel":265},"https:\u002F\u002Ffirebase.google.com\u002Fsupport\u002Fprivacy",[247],"Firebase Privacy and Security",[78,268,269,272,279,281],{},[93,270,271],{},"Google LLC (Google Workspace), as our processor",[93,273,274,275,151],{},"Our support mailbox, ",[148,276,278],{"href":277},"mailto:support@sayglow.app","support@sayglow.app",[93,280,259],{},[93,282,283],{},[148,284,287],{"href":285,"rel":286},"https:\u002F\u002Fcloud.google.com\u002Fterms\u002Fdata-processing-addendum",[247],"Google Cloud Data Processing Addendum",[78,289,290,293,296,299],{},[93,291,292],{},"Cloudflare, Inc., as our processor",[93,294,295],{},"Hosting and protection of sayglow.app.",[93,297,298],{},"USA and Cloudflare's global network",[93,300,301],{},[148,302,305],{"href":303,"rel":304},"https:\u002F\u002Fwww.cloudflare.com\u002Fcloudflare-customer-dpa\u002F",[247],"Cloudflare Customer DPA",[24,307,308],{},"Each third party with whom we share personal data, as listed in this Section, provides the same or equal protection of that data as stated in this Policy and as required by the App Store Review Guidelines. Our processors act under written data processing terms that oblige them to do so. Apple provides the App Store and iCloud to you under its own terms and privacy policy.",[24,310,311],{},"Should we integrate additional third-party tools, we will update this Section before they are activated.",[24,313,314],{},"We may also disclose data where we are legally required to do so, in response to a valid request from a competent authority or court, to comply with sanctions and export control rules, to protect our rights, the safety of users or the security of the App, or to establish, exercise or defend legal claims. If our business or the App is transferred, for example in a merger or sale of assets, data may be transferred to the acquirer, which will remain bound by this Policy.",[24,316,317],{},"We do not sell your personal data and do not share it for cross-context behavioural advertising.",[28,319,321],{"id":320},"_7-international-transfers","7. International transfers",[24,323,324],{},"Some recipients listed in Section 6 process data in the United States and in other countries. For transfers from the European Economic Area, the United Kingdom and Switzerland, we rely on the EU-U.S. Data Privacy Framework, its UK Extension and the Swiss-U.S. Data Privacy Framework, under which Google LLC and Cloudflare, Inc. are certified. Apple states that its transfers of personal data from those regions are governed by the European Commission's Standard Contractual Clauses. Where a transfer is not otherwise covered, we rely on the Standard Contractual Clauses or, for the United Kingdom, the International Data Transfer Addendum. You can contact us for more information (see Section 14).",[28,326,328],{"id":327},"_8-retention","8. Retention",[24,330,331],{},"Data you create in the App stays on your device until you delete it or the App, and in your iCloud account under your iCloud settings. Because we do not hold this data, we cannot delete it remotely. The two records described in Section 1a remain on your device until it is erased, and the note kept in iCloud remains there under your iCloud settings.",[24,333,334],{},"Usage data in Firebase Analytics is kept for no longer than 14 months, and crash reports in Firebase Crashlytics for 90 days. Support correspondence is deleted within 6 months after the request is closed, unless we need a specific message to establish, exercise or defend a legal claim. Sales and transaction records are kept for the period required by accounting and tax law. Website technical data is kept by Cloudflare for the short period needed for delivery and security.",[28,336,338],{"id":337},"_9-security","9. Security",[24,340,341],{},"We apply technical and organisational measures appropriate to the nature of the data, including encryption in transit and restricted access to our support mailbox and analytics consoles. Data on your device is protected by the security features of iOS, including your device passcode, and your iCloud copy by Apple's security measures. No method of transmission or storage is completely secure. If a personal data breach is likely to result in a risk to your rights and freedoms, we will notify the competent supervisory authority and, where required, you, within the deadlines set by law.",[28,343,345],{"id":344},"_10-your-rights","10. Your rights",[24,347,348],{},"Subject to the law applicable to you, you may have the right to access, rectify or erase personal data we hold about you, to restrict or object to its processing, to data portability, and to withdraw your consent at any time without affecting processing carried out before.",[24,350,351],{},"Where we rely on our legitimate interests (see Section 4), you have the right to object at any time, on grounds relating to your particular situation.",[24,353,354],{},"Data you create in the App stays on your device and, if iCloud is turned on for the App, in your iCloud account. Data from device permissions is used on your device (see Section 2). You control this data directly in the App, in iOS Settings and in your iCloud settings. You can turn analytics and crash reports off at any time in the App's settings; this withdraws your consent where we rely on consent, and gives effect to your objection where we rely on our legitimate interest. Analytics and crash data are linked only to random identifiers, so we may be unable to find data relating to you.",[24,356,357],{},"To exercise a right, contact us (see Section 14). Where the GDPR applies, we will respond without undue delay and in any event within one month, which we may extend by two further months for complex requests, informing you of the reasons. We may ask for information needed to verify your request and will use it for no other purpose. Exercising your rights is free unless a request is manifestly unfounded or excessive. You may use an authorised agent where the law allows it. If we deny your request, you may appeal by writing to us with the subject line \"Privacy Appeal\".",[24,359,360,361,366],{},"If you are in the European Economic Area or the United Kingdom, you may lodge a complaint with the supervisory authority of your habitual residence, place of work or place of the alleged infringement. The supervisory authority of NarrativeLab OÜ is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, ",[148,362,365],{"href":363,"rel":364},"https:\u002F\u002Fwww.aki.ee",[247],"www.aki.ee","). In the United Kingdom, you may also complain to the Information Commissioner's Office.",[28,368,370],{"id":369},"_11-childrens-privacy","11. Children's privacy",[24,372,373],{},"Sayglow is not directed at children. We do not knowingly collect personal data from children under the age of thirteen, or under the higher minimum age required in the user's jurisdiction. In the European Economic Area and the United Kingdom, analytics and crash reports stay off unless you turn them on; elsewhere they can be turned off at any time in the App's settings. If you are below the age at which you can consent yourself under the law of your country, turn them on only with the agreement of a parent or guardian. If you believe that a child has provided us with personal data, contact us and we will delete, without undue delay, any such data that we can identify.",[28,375,377],{"id":376},"_12-geographic-availability-and-restrictions","12. Geographic availability and restrictions",[24,379,380],{},"Sayglow is distributed worldwide through the Apple App Store with the exceptions set for the App in the App Store and those required by applicable law, and it is not offered in mainland China, in the territories of Ukraine temporarily occupied by the Russian Federation, in the Russian Federation, or in countries and territories subject to comprehensive sanctions or embargoes administered by the Office of Foreign Assets Control of the United States Department of the Treasury, the United States Department of Commerce, the European Union, the United Kingdom or the United Nations. Availability in each country is determined by the App Store storefront associated with your Apple Account.",[28,382,384],{"id":383},"_13-changes-to-this-policy","13. Changes to this Policy",[24,386,387,388,151],{},"We may update this Policy to reflect changes in the App, in our processing or in applicable law. We will inform you of material changes before they take effect, in the App where technically possible and otherwise on our website, and, where the law requires it, ask for your consent again. The current version is always available in the App and at ",[148,389,390],{"href":11},"https:\u002F\u002Fsayglow.app\u002Fprivacy-policy",[28,392,394],{"id":393},"_14-contact","14. Contact",[24,396,397,398,151],{},"For any question about this Policy or to exercise your rights, contact us at ",[148,399,278],{"href":277},[24,401,402],{},"Company name: NarrativeLab OÜ",[24,404,405],{},"Post address: Estonia, Harju maakond, Tallinn, Lasnamäe linnaosa, Valukoja tn 8\u002F2, 11415",[24,407,408],{},"Phone: +372 (61) 04186",{"title":410,"searchDepth":411,"depth":411,"links":412},"",2,[413,414,415,416,417,418,419,420,421,422,423,424,425,426,427],{"id":30,"depth":411,"text":31},{"id":53,"depth":411,"text":54},{"id":69,"depth":411,"text":70},{"id":157,"depth":411,"text":158},{"id":164,"depth":411,"text":165},{"id":195,"depth":411,"text":196},{"id":205,"depth":411,"text":206},{"id":320,"depth":411,"text":321},{"id":327,"depth":411,"text":328},{"id":337,"depth":411,"text":338},{"id":344,"depth":411,"text":345},{"id":369,"depth":411,"text":370},{"id":376,"depth":411,"text":377},{"id":383,"depth":411,"text":384},{"id":393,"depth":411,"text":394},"How Sayglow handles personal data: what stays on your device and in your iCloud, the analytics and crash reports you can turn off, who receives data and your rights.","md",false,true,{"published":433},"2026-10-06",{"title":10,"description":428},"privacy-policy","BKzFAiIjNAm37xfpG-CLiK90rsT8cX7zsJ3mBs_M3eA",1791271523467]